Shipping and Delivery

We endeavour to pick, pack and ship all in-stock orders by 2pm the next working day after you place your order.


Express USA Shipping - 1 to 3 working days



Express Canada Shipping - 1 to 3 working days


Additional Information

  • We process orders Monday-Friday (excluding holidays).
  • We don’t deliver orders on Sundays or holidays.
  • We are unable to ship to US territories, PO boxes, re-shippers, or package forwarding services. 

Worldwide fast delivery with DHL Express

Your order will be sent with the On Demand Delivery (ODD) Service.


Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.

DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.


DHL On Demand Delivery offers flexible delivery options:

  • 1. Deliver my package to another address: alternate delivery to work or family
  • 2. Deliver my package at a safe place: authorise shipment release to appointed safe place
  • 3. Deliver my package with neighbour: Leave the package at your neighbour, reception or guard specified
  • 4. Deliver my package at a DHL ServicePoint: hold for pick‐up collection
  • 5. Request to store my package: vacation hold safekeeping your parcel up to 30 days
  • 6. Deliver my package on another day: scheduled delivery